6 Ways to Grow Your Home Improvement Business Through Referrals and Repeat Customers
Studies show that growing customer retention rates by just five percent can increase profits anywhere from 25 percent to 95 percent.
Read MoreTrust gFour’s proven done-for-you relationship marketing to turn happy customers into Raving Fans who supercharge 5-star online reviews, ongoing referrals, and repeat business. We nurture your champions. They boost your brand reputation. You close more sales, easier.
Creates Raving Fans
Builds credibility and brand reputation
Increases profitability while decreasing lead costs
Cements long-term business success
Our proven done-for-you relationship marketing system helps boost 5-star reviews, create raving fans, and generate a steady stream of high-quality referral and repeat business.
Personalized gifts and cards are just a few of the ways we show your customers how much you appreciate their business. Who doesn’t like a special gift at just the right moment? Wow and delight your customers with customizable mail packages that push them over the edge to become Raving Fans.
Social proof is one of the most powerful forces in marketing, and online reviews are the modern-day equivalent of word-of-mouth marketing. Our feedback and review campaigns use texting, email, and direct mail to make it easy for your customers to leave positive reviews that will boost your reputation and help you attract more business.
Customers are frequently eager to recommend you to their friends and relatives, but they may require a little more encouragement to act. Our referral rewards program provides an incentive for customers to give you referrals, and it’s a great way to say “thank you” for their support.
A monthly newsletter and direct mail marketing are excellent methods to keep your customers engaged and informed about your latest news, specials, and promotions. Our team of marketing experts will develop creative content that’s designed to build relationships and keep your business top-of-mind.
It’s simple: building relationships, builds success.
You need a solid appreciation and referral program to stay in constant communication with your customers. Look at this as an investment—It all costs money—but in the long run, if you stick with it, you’ll reap the dividends in the years to come. Let it be the backbone of your marketing program and the money will line up.
We’ve had a great experience using G4 for our Repeat and Referral campaigns. Pete, Jennifer and Sophia have all been awesome to work with and when times get tight it’s important to have a reliable Repeat and Referral Program that moves the needle. From 2022 to 2023 we saw a 180% increase in Referral Net Revenue. Thanks G4!
In one week, we had 10 previous customers call in to schedule a second bathroom project. We found that this is a direct result of the ongoing keep-in-touch emails our customers receive from us via our gFour programs. They have awesome customer service and really understand the home improvement industry. Since signing on with them, our Google review rating has gone from 4.3 to a 4.8 and from a 4.0 to a 4.9 on Facebook!
I had heard numbers thrown around on podcasts like 40% repeat and referral revenue. It seemed like a pipe dream, but I also knew it was possible. It’s working for us – I can’t believe we hadn’t been doing it before. As a business owner, gFour has been one of the absolute best companies I have worked with, especially when it comes to being there when I need help or clarification. And best of all – we’re enjoying higher-revenue jobs at a lower marketing cost!
gFour Marketing does an amazing job keeping my company in front of my clients so that when they are ready to purchase again or know someone else that is ready for custom closets our name and info is right there. Thank you to the entire team at gFour!
We integrated the “1Into5” program early in 2022 and have since generated 76 5-star reviews. Our repeat and referral sales have also gone through the roof. The “post-sale” program had an immediate positive effect on our customer experience, and when it’s all said and done, that’s what really matters! gFour’s programs have played a major role in helping our company set the standard for customer service in Fargo and we are eager to continue growing our market share in 2023!
I know a lot of business owners look at relationship marketing programs offered by gFour Marketing and think they can piece-meal them and maybe save a few bucks. And I’m going to tell you that would be the biggest mistake. Our network should be jumping in head first with these programs because it takes away any guesswork. You don’t have to question it – as long as you follow what gFour suggests – you’re going to see the results pure and simple.
Tips and tricks of the trade from the source.
Studies show that growing customer retention rates by just five percent can increase profits anywhere from 25 percent to 95 percent.
Read MoregFour Marketing built a Client Reactivation Campaign to reach back out to Infinity’s past customers.
Download PDFOne of the most significant jumps we’ve ever seen in any business was when they started implementing a Customer Appreciation System.
Read MoreEvery happy client is a chance to generate a dozen more. The problem? Raving Fans aren’t born; they’re created. Find out how to hack this, book a demo now!
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